Help Centre

PeerShard is a GPU compute services platform. We procure GPU capacity from hardware providers and deliver high-performance compute services to businesses and developers worldwide. Our platform handles…

PeerShard operates as a principal in every transaction. We invoice compute clients directly for GPU usage and pay hardware providers their share of rental income. There is no direct relationship betwe…

GPU Owner: You provide GPU hardware to the PeerShard network and earn monthly rental income. Compute Partner: You rent GPU compute power for AI training, rendering, scientific computing, or other work…

Yes. GPU owners and compute partners can register from any country. We support multiple currencies and international bank transfers. Some features may vary by region based on local regulations.

Navigate to "Add GPU" in your dashboard. You can either register a GPU you already own or purchase one through our partner shops. Each GPU receives a unique PeerShard identifier for tracking.

Rental rates are set based on GPU model, market demand, and availability. PeerShard uses market-competitive pricing benchmarked against industry standards. Rates are displayed per hour and adjusted pe…

GPU owners receive monthly remittance for rental earnings. Payments are processed at the end of each month and typically arrive within 5-7 business days, depending on your payment method and region.

PeerShard retains a 10% platform service fee from gross rental revenue. This covers infrastructure management, customer acquisition, support, billing, and compliance services.

Yes. You can initiate a permanent recall of your GPU at any time from the GPU detail page, provided there is no active rental. The recall process takes 6-7 business days for physical transfers.

If a GPU goes offline unexpectedly, it is marked as "offline" in the system. Our operations team investigates and works to restore service. Compensation for downtime is handled on a case-by-case basis…

After completing your company verification, browse available GPUs through the Compute Explorer. Filter by GPU model, VRAM, location, and price. Select a GPU, choose your rental duration, and confirm.

Rentals are billed per hour with a minimum of 30 minutes. You can rent for up to 720 hours (30 days) per booking. Auto-renewal is available for ongoing workloads.

Yes to both. You can extend an active rental from the rental detail page. You can also end a rental early -- you will only be charged for the time used.

Yes. A valid payment method (bank account details) must be on file before you can rent GPU compute. This can be set up in Settings > Payment Methods.

PeerShard generates monthly invoices for compute partners based on actual GPU usage. GPU owners receive monthly remittance statements detailing their earnings minus the platform service fee.

We currently support bank transfers: Faster Payments (UK) and International Bank Transfer (worldwide). Additional payment methods may be added in the future.

VAT is applied based on your location and account type. UK businesses and individuals are charged 20% UK VAT. Non-UK businesses with a valid VAT number receive reverse-charge treatment (0%). Non-UK in…

GBP is our base currency. We display amounts in 10 currencies (GBP, USD, EUR, JPY, CHF, AUD, CAD, HKD, SGD, CNY). Exchange rates are locked at the time of invoice generation.

We implement industry-standard security measures including encrypted data storage, secure sessions with fingerprinting, CSRF protection, brute-force prevention, and regular security audits. Bank detai…

Know Your Customer (KYC) verification is required to ensure compliance with UK regulations. GPU owners must complete KYC before withdrawing earnings above a threshold. Compute partners must verify the…

Yes. PeerShard requires all compute partners to complete an export compliance attestation confirming their intended use of GPU resources does not violate US EAR or UK export control regulations. We sc…

No. PeerShard operates as a principal in all transactions. When a compute client pays for GPU usage, that payment is PeerShard's revenue. PeerShard then pays GPU owners their share as a separate comme…

Yes. All users can enable two-factor authentication (2FA) using an authenticator app like Google Authenticator. 2FA adds an extra layer of security to your account.

Go to Settings > Security and click "Change Password". You will need to enter your current password and choose a new one. All active sessions will be terminated for security.

Email changes are handled by our support team for security purposes. Contact support to request an email change.

Account deletion can be requested through Settings. Note that accounts with active GPUs, rentals, or pending payouts must resolve these first.

Suspended accounts cannot log in or access platform services. All active rentals are terminated. Contact support to discuss the suspension and any steps needed to reinstate your account.

PeerShard Credits are non-monetary entitlements earned through GPU rental services. They can be redeemed to acquire server hardware from the PeerShard Shop. Credits have no cash value, are non-transfe…

If you choose "Redeem as PeerShard Credits" as your payout preference, your monthly rental earnings are converted to credits instead of being paid to your bank account.

Credits can only be redeemed to acquire server hardware from the PeerShard Shop. Acquiring your own server allows you to deploy more GPUs and increase your rental income.

No. Once earnings are converted to PeerShard Credits, this cannot be reversed. Credits cannot be exchanged for cash, transferred to other users, or used for any purpose other than acquiring hardware f…

Share your unique referral link with others. When they sign up and their GPUs start earning rental income, you receive a commission based on a percentage of PeerShard's platform service fees generated…

The commission rate is a percentage of PeerShard's platform service fees (not the GPU owner's earnings). The exact rate depends on the current programme settings and may vary based on the total value …

Affiliate commissions are processed monthly alongside regular payouts. A minimum threshold may apply before commissions are paid out.